This can give errors while connecting to the mail server for sending or receiving mails.To check the connectivity issues from user’s PC or laptop to the mail server, we get the results of ‘telnet domain.com 25’ from the users, which shows whether the user is able to connect to the SMTP port in the mail server. PC/Laptop firewall issuesThough not so common, third party firewalls and anti-virus software in user PCs can block connection to certain IP ranges, which could include the server IP as well. Outlook 2016 does not support CalDAV calendar or CardDAV contact servers.In our role as Website Support for web hosting companies, this is a concern we quickly resolve for users who have email accounts hosted in the customers’ servers.As a one-size-fit-all solution is not possible for this error, today we’ll see what are the common causes for this error and how we resolve them for the customers.What causes ‘Outlook cannot connect to SMTP server’ errorThe SMTP error in Outlook can happen due to many reasons, broadly classified into these categories – 1. Incoming mail server: imap.fastmail.com , port: 993 Outgoing mail server. Once done, enter your email address as the. For the Outgoing server, enter smtp.123-reg.co.uk as the server hostname and set the port to 465.From there, set the SSL as SSL/TLS and the authentication as Normal password.
![]() Outlook Not Connecting To Imap Server How To Provide ASetting custom firewall rules for customers to prevent discomfort but avoid misuse.If you’d like to know how to provide a delightful customer support experience to your email users, we’d be happy to talk to you. White-listing IP addresses of customers after verification. Regularly auditing the server logs to examine IP blocks and unblock valid IPs.![]()
0 Comments
Leave a Reply. |
Details
AuthorSteve ArchivesCategories |